Status updates | Jicoo, Inc. Incidents and maintenance reported on status page for Jicoo, Inc. https://jicoostatus.com/ https://d1lppblt9t2x15.cloudfront.net/logos/1187a89e6b2059bb385b78edd64c3910.png Status updates | Jicoo, Inc. https://jicoostatus.com/ en Maintenance: Maintenance Announcement: 2026/03/18 02:00 - 03:00 (JST) https://jicoostatus.com/maintenance/831928 Tue, 24 Feb 2026 08:13:59 -0000 https://jicoostatus.com/incident/831928#f7cd21edba642cf55c5933045239f1ce14b18ad53b5a04e0d4f9ffb83c91f529 Maintenance Thank you for using Jicoo. We will perform system maintenance on the following schedule. Date and Time Wednesday, March 18, 2026 02:00 - 03:00 (JST) Scope of work The entire service (https://www.jicoo.com/) *Includes API Work Contents System maintenance Impact Service will be unavailable during the above period. Service will resume as soon as the maintenance is completed. We apologize for any inconvenience this may cause and appreciate your understanding. Maintenance: Maintenance Announcement: 2025/12/8 02:00 - 03:00 (JST) https://jicoostatus.com/maintenance/775715 Fri, 28 Nov 2025 08:30:18 -0000 https://jicoostatus.com/incident/775715#97f21f23a84908601d5ce59fcc1862698cee733edcf380aa93a9b0802a853208 Maintenance Thank you for using Jicoo. We will perform system maintenance on the following schedule. Date and Time Monday, December 8, 2025 02:00 - 03:00 24 hours/JST Scope of work The entire service (https://www.jicoo.com/) *Includes API Work Contents System maintenance Impact Service will be unavailable during the above period. Service will resume as soon as the maintenance is completed. We apologize for any inconvenience this may cause and appreciate your understanding. Search Data Synchronization Issue https://jicoostatus.com/incident/735431 Wed, 01 Oct 2025 16:11:00 -0000 https://jicoostatus.com/incident/735431#e6664e55c8462a5702f5c95eec7ed0123d0a3b6da4560e145fc8708a6644872b Incident This incident has been resolved. Search Data Synchronization Issue https://jicoostatus.com/incident/735431 Wed, 01 Oct 2025 04:36:00 -0000 https://jicoostatus.com/incident/735431#8d4c754ae3c1edcef11f541cb9739fa71fa687a03c242a59d9bef00de8688b49 Incident We are currently investigating an issue that is causing a delay in data synchronization for our search feature. As a result, recent updates may not be immediately reflected in search results. We are working to identify the root cause and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. Service Degredation https://jicoostatus.com/incident/615257 Mon, 07 Jul 2025 04:01:00 -0000 https://jicoostatus.com/incident/615257#ce2ab3205c859a50339770b6571c90a55a303e906b57d43e59cf2fcdc4e9bcea Incident We are currently fixed following guest cancel delays. between 2025-07-04 3:52pm and 2025-07-07 01:09pm Japanese Standard Time. - external calendar deletion - zoom, googleMeet and Teams deletion - Jicoo app notification - Mobile app notification(Android and iOS) - Webhook - line notifiaction Service Degredation https://jicoostatus.com/incident/615257 Mon, 07 Jul 2025 03:56:00 -0000 https://jicoostatus.com/incident/615257#2bafa422ed4502cbb0be73a370cfcdc8eb020b4b5fd7889ffb35d312b64d94d1 Incident We are currently experiencing delays in the following processes: Guest cancel notification(emails, slack or anything) Our team is actively investigating the root cause and working to restore full functionality as quickly as possible. We apologize for any inconvenience and appreciate your patience. Updates will be provided here as soon as more information becomes available. Maintenance: Maintenance Announcement: 2025/5/26 01:45 - 03:15 (JST) https://jicoostatus.com/maintenance/547255 Fri, 18 Apr 2025 08:34:13 -0000 https://jicoostatus.com/incident/547255#8bfc351b85d04c0f43c95c63adc8e6ff8c86a7433a02260a3be74ea1f510dd3f Maintenance Thank you for using Jicoo. We will perform system maintenance on the following schedule. Date and Time Monday, May 26, 2025 01:45 - 03:15 24 hours/JST Scope of work The entire service (https://www.jicoo.com/) *Includes API Work Contents System maintenance Impact Service will be unavailable during the above period. Service will resume as soon as the maintenance is completed. We apologize for any inconvenience this may cause and appreciate your understanding. Maintenance: Maintenance Announcement: 2025/4/7 02:00 - 03:00 (JST) https://jicoostatus.com/maintenance/529880 Tue, 18 Mar 2025 01:26:36 -0000 https://jicoostatus.com/incident/529880#2b8370935bca37c7f0ea05575cbf2c071674c14a666b424beb45935142dac2f1 Maintenance Thank you for using Jicoo. We will perform system maintenance on the following schedule. Date and Time Monday, April 7, 2025 02:00 - 03:00 24 hours/JST Scope of work The entire service (https://www.jicoo.com/) *Includes API Work Contents System maintenance Impact Service will be unavailable during the above period. Service will resume as soon as the maintenance is completed. We apologize for any inconvenience this may cause and appreciate your understanding. Service Degredation https://jicoostatus.com/incident/523671 Thu, 06 Mar 2025 11:27:00 -0000 https://jicoostatus.com/incident/523671#d444f97126b4ae0598925fc9d95e5ee595523d1311e04e702dd2de511dc25db1 Incident We are currently fixed following delays. between 7:16pm and 7:58pm Japanese Standard Time. Booking processing Webhook delivery external service notifications Activity log creation Partial Service Degradation: Delays in Key Processes https://jicoostatus.com/incident/515623 Wed, 19 Feb 2025 17:54:00 -0000 https://jicoostatus.com/incident/515623#69fd02e11730feeeaf80cfca980350204b83308588d5c194df19e60319bc1b25 Incident We are pleased to inform you that the delays affecting the following processes have been fully resolved: Activity log creation Reservation processing Reservation cancellations Form response creation Webhook delivery All systems are now operating normally. If you continue to experience any issues, please reach out to our support team. Thank you for your patience and understanding. Partial Service Degradation: Delays in Key Processes https://jicoostatus.com/incident/515623 Wed, 19 Feb 2025 08:26:00 -0000 https://jicoostatus.com/incident/515623#1c4376fe47297fe1ba0f4b288e243d30f225a9832d0b0b75341e48087ebe6420 Incident We are currently experiencing delays in the following processes: Activity log creation Reservation processing Reservation cancellations Form response creation Webhook delivery Our team is actively investigating the root cause and working to restore full functionality as quickly as possible. We apologize for any inconvenience and appreciate your patience. Updates will be provided here as soon as more information becomes available. Maintenance: Maintenance Announcement: 2025/2/10 01:45 - 03:15 (JST) https://jicoostatus.com/maintenance/499232 Tue, 21 Jan 2025 06:55:48 -0000 https://jicoostatus.com/incident/499232#785bc8638d456f950c1b06a1f9735c4df1be38a5c1aa9e46a39e70def4e2600d Maintenance Thank you for using Jicoo. We will perform system maintenance on the following schedule. Date and Time Monday, February 10, 2025 01:45 - 03:15 24 hours/JST Scope of work The entire service (https://www.jicoo.com/) *Includes API Work Contents System maintenance Impact Service will be unavailable during the above period. Service will resume as soon as the maintenance is completed. We apologize for any inconvenience this may cause and appreciate your understanding. Maintenance: Database server maintenance https://jicoostatus.com/maintenance/445421 Wed, 16 Oct 2024 06:43:10 -0000 https://jicoostatus.com/incident/445421#60bd3875026758109d043c28a9c7cb56e2f1b510b35421912ef5895a6058fad1 Maintenance all Jicoo service is unavailable on this schedule maintenance. Email Delivery Delays of Some Emails https://jicoostatus.com/incident/392542 Tue, 02 Jul 2024 14:32:00 -0000 https://jicoostatus.com/incident/392542#51ca3bd31dfd732cbbd1da37ed3c73002070192beffbd30cd3996bcb44b97584 Incident Problem has been solved. Email Delivery Delays of Some Emails https://jicoostatus.com/incident/392542 Tue, 02 Jul 2024 14:16:00 -0000 https://jicoostatus.com/incident/392542#bea16e63cdbd724095704d75cf8908384547901ac77fb79d4cf4b4f7aa815ab8 Incident Our engineering team is actively working to identify the root cause and implement a solution as quickly as possible. We will provide updates as soon as we have more information. Maintenance: Database server maintenance https://jicoostatus.com/maintenance/379725 Wed, 05 Jun 2024 07:31:47 -0000 https://jicoostatus.com/incident/379725#51f9c312f4774ec0477d2573d096f37ef20f3926e6cd39e7579db7e08db4c0be Maintenance all Jicoo service is unavailable on this schedule maintenance. Microsoft Teams cannot be connected. https://jicoostatus.com/incident/314281 Thu, 18 Jan 2024 04:34:00 -0000 https://jicoostatus.com/incident/314281#85edda4602bdb277ca8e35ed7fcd80018a18dae5b9a27d2b10d2e11d1267a2a1 Incident Connection between Jicoo and Microsoft Teams failed and URL was not issued in